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Introducing DebtCase: The easier way to collect your overdue invoices

Online accounts packages allow you to keep a closer eye on your day to day transactions and forecasting software can help identify potential bad debt. But what do you do with them once they become overdue? Imagine a website where you simply select the invoice then sit back and watch a vetted debt collection agency act on your behalf? It’s free to use and you could receive the entire outstanding balance. Doesn't that sound like a bright idea?

Turning debt collection into a three-click process

We help companies like yours collect their overdue invoices by streamlining the entire collection process and keeping you informed along the way via email and text messages.

  • First you connect your accounts package
  • Then you select an overdue invoice
  • Finally you submit the invoice for collection

We then match your debtor with one of our Collection Agencies, who will act on your behalf to recover the debt.

It's free to use, there are no subscription charges or sign-ups fees, plus we don't use automated emails or pseudo-AI. Your debtors will find it harder to ignore a real person on the other end of the phone!

Cash flow is the main reason behind the downfall of 82% small businesses worldwide

And that's according to the US Bank. Bibby Financial Services go further, stating UK SMEs bad debt increased 70% in a year and now stands at over £20,000 per business. But this doesn't have to be the case... take a look at a few of our more recent successful collections.

Ready to submit your first invoice?

It really is this simple. Just click on your accounts package and follow the instructions. It shouldn't take more than a few seconds to connect, then you're ready to start the debt collection process free of charge.

Don't use an accounts package? Not to worry, you can manually add your invoice details instead. Simply connect via Facebook or Google.


Frequently asked questions

We know using a new online service can be daunting and you probably have more questions about how DebtCase works and the processes involved.  That's why we've put together this FAQ section, covering the most common debt collection questions we get asked to hopefully put your mind at rest and help you post your first overdue invoice through us.

DebtCase is completely free to use. Plus our agencies operate a “no collection, no fee” policy so you’ve got nothing to lose.

The only costs involved will be if the collection agency are successful in collecting your debt, but are unsuccessful in collecting their commission from your debtor (see the question below).

Their commission is classed as “acceptable costs & interest” and therefore can be claimed back from your debtor. For example, if the outstanding balance was £1,000 and the agency offers you a rate of 10%, then your debtor would be liable for £1,100.

This way you could receive the entire £1,000 without having to pay the collection agency, or us, a penny as our fees are covered by the agency.

We find this the quickest and easiest way for clients to sign-up as we can automatically collect your basic information, such as name and email address, without you having to type anything in again.

Plus it’s one less password to remember.

When you connect your accounts package we only access what’s needed to start the process, such as your name and email address, nothing else.

After that we retrieve a list of your overdue invoices, and once you’ve submitted the one you want chasing, we automatically upload a copy of the invoice to our agency system for their reference.

From then we’ll keep track of all correspondence from your selected agency, and hopefully any payments received, until the debt is resolved one way or another.

We have personally used and/or vetted the agencies within DebtCase to ensure they are reputable companies who can guarantee to provide you with real-time updates.

Our UK agencies are members of the Credit Services Association, the trade association for the debt collection and debt purchase industry.

DebtCase is what you would call a “FinTech” startup, based in Portsmouth on the sunny south coast of the UK.

We went through the prodigious Ignite Accelerator programme in 2018 and the team is a combination of seasoned developers and debt collection agents with years of experience in this field.

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